Divine Janitorial Solutions values your home and greatly appreciates your business. For both the protection of our clients and our company please read the following Policies and Terms.
Divine Janitorial Solutions is a professional house cleaning serve that is fully insured with $2,000,000 in general liability insurance for your protection.
All cleaning supplies and equipment are furnished by Divine Janitorial Solutions
Our normal working hours are Monday thru Friday 8:00a.m.-5:00p.m. Saturday appointments are available only for move-in/move-out cleanings, party clean-ups, or holiday cleanings. During the working hours of 8:00a.m-12:00p.m..
Payments for Services
Payments for cleaning services is due in full at the time of service.
Divine Janitorial Solutions gladly accepts payment in the following forms:
- Personal Checks (made payable to Divine Janitorial Solutions) $30 return check fee for any returned checks
- Credit Card (Mastercard, VISA, Discover, American Express) All credit card payments are processed through PAY PAL
If you are making a payment by credit card, payments must be made by 7:30a.m. the day of the cleaning.
**Please Note** If we arrive to clean and there is no payment, we will contact you immediately for a credit card. if you are not available or do not wish to use a credit card, we will have to reschedule your appointment.
If you need to cancel or reschedule your cleaning service, please provide at least 24 hour notice for all canceled appointments. Once we take a reservation, we hold that time slot open for you and turn away other potential customers in order to ensure your time frame.
Since cleaning is a very personalized and subjective service, we cannot offer refunds to customers. However, we want you to be 100% satisfied, that is why we offer 24 hour guarantee. If you are dissatisfied with your cleaning service for any reason, please contact us within 24 hours of your cleaning and we will return to re-clean the area/areas you are dissatisfied with at no additional cost to you.
If you or anyone in your family gets a contagious illness, please be considerate of us and call to reschedule your cleaning after the illness is gone.
We do not share the information gathered through this website with any third party.
If you require extra services or additional cleaning on your scheduled cleaning day, please contact us 48 hours in advance so we may allow the extra time needed at your home and we can give you a quote for the additional services.
Divine Janitorial Solutions never requires tipping, but it is a powerful way to say thank you to your service provider. Remember your appreciation need not be monetary. A personal note from you expressing your appreciation for their service can mean a great deal.